Effective Date: November 2, 2026

Shadowline Auto Interiors ("Shadowline," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, schedule an appointment, contact us, or use our services.

Business Information

- Business name: Shadowline Auto Interiors

- Business address: 2129 W 975 N, Layton, UT

- Website: https://www.shadowlineautointeriors.com/

- Contact email: stevecross82@gmail.com

- Phone number: (385) 200-2033

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information you provide directly

- Name

- Email address

- Telephone number

- Messages and inquiries submitted through our contact forms

- Vehicle details and service preferences you choose to provide

- Appointment dates, times, and service requests

- Information needed to process payments or manage transactions

Communications

We may retain records of communications made through business phone calls, text messages, and email where permitted by law and necessary for customer service, scheduling, or business recordkeeping.

Payment information

Payments may be processed through a third-party payment provider. We do not claim to store or process complete payment card details directly unless that is confirmed to be our actual practice.

Automatically collected information

When you visit our website, we or our service providers may collect technical information such as IP address, browser type, device information, pages viewed, referring pages, and interactions with the website.

If enabled, Google Analytics or similar tools may use cookies or comparable technologies to help us understand website traffic and improve the visitor experience.

3. How We Use Your Information

We may use information we collect to:

- Respond to questions and service inquiries.

- Prepare estimates and discuss requested work.

- Schedule, confirm, and manage appointments.

- Process payments, deposits, refunds, and related transactions.

- Send service-related calls, emails, or text messages.

- Maintain business, transaction, and customer-service records.

- Operate, secure, troubleshoot, and improve our website.

- Understand website usage through analytics, subject to applicable consent requirements.

- Detect fraud, protect our business, and comply with legal obligations.

We will not use customer contact information for promotional text messages unless the required consent has been obtained.

4. Cookies and Analytics

Our website may use cookies and similar technologies for essential website functionality, appointment scheduling, payment processing, analytics, and other purposes.

Google Analytics or another analytics provider may collect information about how visitors use our website. The provider's collection and use of information are also subject to its own privacy terms.

Where required by law, we will request consent before using nonessential analytics or advertising cookies. You may be able to manage cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect website functionality.

5. How We Share Information

We may share relevant information with service providers that help us operate our business, including:

- Website hosting and maintenance providers.

- Appointment scheduling and customer-management providers.

- Payment processors.

- Email, phone, and text-message service providers.

- Analytics providers.

- Professional advisers and authorities where legally necessary.

We expect service providers to handle information according to applicable agreements and legal requirements.

We do not state that we never sell or share personal information until our practices and the legal meaning of those terms have been reviewed. If applicable privacy laws give you rights relating to the sale, sharing, or targeted advertising use of your information, we will provide the notices and choices required by law.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including completing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods vary depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security.


8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, obtain a copy of your information, or opt out of certain types of data processing.

To submit a privacy request, contact us at stevecross82@gmail.com. We may need to verify your identity before processing a request.

We will respond within the period required by applicable law. If a request cannot be fulfilled, we will explain the reason where legally required.

9. Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization. If you believe a child has provided personal information to us, contact us so we can review the matter.

10. Third-Party Websites and Services

Our website may link to third-party websites or services, including appointment booking tools and payment providers. We do not control their independent privacy practices. Please review the applicable privacy notices before providing information through those services.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The revised version will be posted on this page with an updated "Last Updated" date.

12. Contact Us

For questions or requests concerning this Privacy Policy, contact:

Shadowline Auto Interiors‍ ‍

Email: stevecross82@gmail.com

Phone: (385) 200-2033

Address: 2129 W 975 N, Layton, UT